Appointment scheduling systems are used by primary and specialty care clinics to manage access to service providers, as well as by hospitals to schedule elective surgeries. Many factors affect the performance of appointment systems including arrival and service time variability, patient and provider preferences, available information technology and the experience level of the scheduling staff.
It is one of most critical and integral part of healthcare service protocol is scheduling an appointment of a patient. Patient scheduling is an art. On one hand, you want to maximize your team’s productivity and see as many revenue-generating patients as possible. On the other hand, you want to avoid long patient wait times and keep patient satisfaction high by giving each the attention they deserve. Maintaining the best practices does this magic for you.